DECA Human Resources Challenge 2025 – Conquer the HR Frontier!

The correct choice is voice response systems. These systems enable employees to access and manage their information autonomously, typically through an interactive voice response interface. Employees can confirm details such as benefits, schedule shifts, update personal information, or check their pay status without needing to go through a human resources representative. This self-service capability enhances efficiency by allowing employees to handle routine queries and updates themselves, leading to less administrative burden on HR staff.

In contrast, employee surveys primarily serve as tools for collecting feedback and opinions from employees rather than enabling them to manage personal information. Applicant tracking systems are designed specifically for hiring and recruitment processes, focusing on the management of job candidates rather than current employees. Payroll software is mainly used for processing payroll and tax calculations but may not provide the comprehensive self-service options that voice response systems offer.